The following is an all-too familiar scenario: You're in a waiting room, and you just can't wait to see your friend's singing debut on American Idol on your smartphone. You click to start. Nothing happens. You click again, and the dreaded wheel in the center of your screen keeps turning, and turning and turning. By the time you are called, 10 minutes later, you saw maybe a few seconds of the show, but then, the wheel starts turning, again….
Read More >